Faculty and Staff Reference Services

Reference Services
The University Libraries offer diverse electronic and print resources to provide faculty and graduate students support in finding information for their research and curriculum needs. Reference staff is available to help library users find information through various online tools, and through public computers, provide access to the online catalog and other electronic information resources. Moreover, Reference houses a collection of non-circulating reference books and periodicals.
Staff are available during regular library hours to assist faculty and graduate students in using the collection, and to answer requests in person, by telephone, and online via email or Ask a Librarian.

Ask a Librarian:
Ask a Librarian is an online reference service that allows faculty and graduate students to submit questions about library collections and services, or how to find information.

Remote Access:
Remote online access to electronic resources and tools is available to all current University members. University email username and password is needed for authentication.

Study Carrels:
Study Carrels are available to faculty and graduate students for research and teaching support at Zayed Library on a first-come, first-serve basis. Please check with Reference staff.

Special Collections:
The Special Collections contains various collections, including the Emirates Collection. The Emirates Collection documents the history and development of the UAE, including United Arab Emirates University, in various formats. Special Collections also includes Rare Books, Theses and Dissertations about the Emirates, Ministry of Education Curriculum Guides, and Reserve materials, which include British Documents (Archives Edition) about the GCC.

Library Instruction/Information Literacy:
Not all interactions of guiding users in finding what they need take place as one-to-one session at the Reference Desk. The task of showing users how to use the library is also accomplished through formal classroom teaching, and through library tours and orientations. Formal instruction or information literacy sessions are offered to faculty and their students by trained library staff. Faculty can request sessions by applying online using the ‘Request Library Instruction Session’ e-form.

Document Delivery:
Document Delivery service assists faculty and graduate students with their scholarly research by obtaining library materials unavailable in our collections. Requests may be made through the online ‘Document Delivery’ e-form, and may include copies of journal articles, chapters in books, conference proceedings and other documents.

Course Reserves:
To ensure that all students enrolled in a course are able to get assigned materials, the Library offers placing materials on reserve for courses. Faculty may place personal or library materials on Course Reserves by filling out the online ‘Request Course Reserves’ e-form, and should bring the materials to the Circulation Desk at the Library location specified in their request. Requests are processed immediately, depending on availability of the items.

Book Purchase Request:
Faculty and graduate students may request books or other items for the library to consider purchasing if those items are not available in the library collection. Requests can be made by filling out the ‘Request a Title for Purchase’ e-form.

Aug 19, 2014