Circulation Services provide access to general book collections in the Main Library and Zayed Library, serving UAEU students, faculty and staff, and other community users. Circulation staff answer questions in person, by telephone (03 713 4677/4678) and online (firstname.lastname@example.org) pertaining to library rights and responsibilities, borrowing privileges, checkouts and renewals, reviewing patron records, paying fines for overdue or lost books, placing online hold requests, and creating or changing a PIN.
UAEU students automatically have borrowing privileges at the Main Library and Zayed Library after they register, as their Banner number on their ID card works also as a library card. Staff need to register with the Circulation Desk staff. However, for security purposes students must present their university ID cards each time, to check out, check in or renew items, or whenever using a self-check workstation. Borrowers are responsible for all uses of their card, including all fines/fees accrued on their account. It is the responsibility of registered borrowers to notify Circulation if their library card is lost.
Students and staff may borrow General Collection and American Corner materials up to a maximum of 6 books for 21 days (three weeks). Exceptions to this are Special Collections and LIWA materials (two weeks), and Multimedia materials (one week).
Students and staff can renew books online, by telephone or at the Circulation Desk. They are allowed three consecutive renewals for items in the General Collection, and one renewal for items in Special Collections, American Corner, Multimedia and LIWA. Renewals are not allowed if the item is on hold by another user, the user’s record is blocked, this is beyond the renewal limit, and/or the accumulated fine is AED 90.
Materials can be returned to the Circulation Desk in either the Main or Zayed Libraries. Receipts may be requested for returned items.
Borrowers may place a hold on circulating items within the library system. These include items available on the shelf at another location or checked out by another user. As a hold item becomes available, it will be kept at the Circulation Desk for a period of three days and the requestor notified by email. Items not picked up after three days will be re-shelved. If a borrower receives notification that an item they have checked out has been requested by another user, and they fail to return that item, they may lose borrowing privileges. Renewals follow the regular procedure, unless another user has placed a hold on it.
Students and staff may also request books from member libraries of the UAE Higher Education Library Consortium (Zayed University and Higher Colleges of Technology) by selecting the LIWA link in the online catalog.
Fines are charged for overdue books at AED 2/item/day for overdue books and AED 4/item/day for Multimedia materials. Fines are paid at the Main Library or Zayed Library Circulation Desks with a charge card. Items must be returned by the borrower in order for fines to be paid on that item. The maximum overdue fine for each item is AED 90.
Lost Books and Replacement Fees:
Fees are charged for lost books in addition to any accumulated fines. Fees include a replacement cost and processing fee. If the borrower can replace the lost book with an exact copy or later edition, then only the processing fee and any fines are charged.