Reference Services
The University Libraries offer diverse electronic and print resources to provide faculty
and graduate students support in finding information for their research and curriculum
needs. Reference staff are available to help library users find information through
various online tools, and through public computers, provide access to the online catalog
and other electronic information resources. The Reference collection includes a selection
of reference books and periodicals which are not available for loan.
Staff are available during library opening hours to assist faculty and graduate students
in using the collection, and to answer requests in person, by telephone, and online
via email or Ask a Librarian.
Ask a Librarian:
Ask a Librarian is an online reference service that allows faculty and graduate students
to submit questions about library collections and services, or how to find information.
Remote Access:
Remote online access to electronic resources and tools is available to all current
University members. University email username and password is needed for authentication.
Special Collections:
The Special Collections contains various collections, including the Emirates Collection.
The Emirates Collection documents the history and development of the UAE, including
United Arab Emirates University, in various formats. Special Collections also includes
Rare Books, Theses and Dissertations about the Emirates, Ministry of Education Curriculum
Guides, and Reserve materials, which include British Documents (Archives Edition)
about the GCC.
Library Instruction/Information Literacy:
Guidance for library users to find what they need can be requested via one-to-one
instruction at the Reference Desk. The library also provides formal classroom teaching,
and instruction through library tours and orientations. Formal instruction or information
literacy sessions are offered to faculty and their students by trained library staff.
Faculty can request sessions by applying online using the ‘Request Library Instruction Session’ e-form.
Document Delivery:
The Document Delivery service assists faculty and graduate students with their scholarly
research by obtaining library materials unavailable in our collections. Requests may
be made through the online ‘Document Delivery’ e-form, and may include copies of journal articles, chapters in books, conference
proceedings and other documents.
Research Desk
The Research Desk provides personalized assistance to individual faculty and graduate students in information seeking, obtaining inter-library loans and document delivery and also with preparing literature reviews and citations for publication of scholarly articles and other publications. Contact Research Consultations Service Desk, Main Library. T: (3) 713 4510.
Course Reserves:
To ensure that all students enrolled in a course are able to get assigned materials,
the Library will place materials on reserve if requested by faculty. Faculty may place
personal or library materials on Course Reserves by filling out the online ‘Request Course Reserves’ e-form, and should bring the materials to the Circulation Desk at the Main Library.
Requests are processed immediately, depending on availability of the items.
Book Purchase Request:
Faculty and graduate students may request books or other items for the library to
consider purchasing if those items are not available in the library collection. Requests
can be made by filling out the ‘Request a Title for Purchase’ e-form.
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